To the rates add 22% taxes and 10% tip.
Rates are based on double occupancy.
Rates in USD (current exchange rate for Quetzales will be applied).
Meals, transportation, tours, and other services are charged separately.
Facilities are not suitable for children under 12.
Food and beverages are not allowed to be brought into the hotel.
Sound systems and similar equipment are not allowed to be used in the hotel.
There are no TVs in Casa Palopó.
No Smoking in rooms, balconies, restaurant, or common areas.

Amenities and Services

    • King or queen sized beds
    • mini bar
    • private terrace or patio
    • lake and volcano views
    • Frette linens
    • L'Occitane bath products
    • Fresh flowers
    • Solar heated pool
    • WIFI
    • Laundry services
    • In-room spa services
    • Transportation
    • 2 helipads
    • Private dock
    • Variety of local tours

Special notes for the VILLA
    • The Villa is located approximately 150 stairs above the main building and Restaurant, 6.8 Palopo.
    • This lodging is not appropriate for guests with physical impairments/limitations, or older guests. 
    • There is no transportation to the upper property.
    • The Villa is most appropriate for friends or family traveling together, looking for 2 rooms.
    • The Villa pool is ONLY available to guests renting the WHOLE Villa.


To make a reservation, please send us the following information:

    • Full name of guest(s)
    • the exact check in and check out dates you require
    • preferred room type
    • payment type

In order to hold the reservation we must have a credit card number.  Please provide the following information (your reservation is not guaranteed until we receive a credit card number or other payment):

    • Name of credit card holder
    • Type of credit card
    • Number
    • Expiration date

 

IMPORTANT:  Please let us know upon reservation if you have a Guatemalan tax exemption, in order for us to properly process your prepayment.  Remember to bring your ID and your exemption card with you.

CANCELLATION POLICY:

Cancellations or modifications to your reservation must be made 1 week prior to your arrival date. Casa Palopó reserves the right to charge the total value of your reservation if cancellations are made less than 1 week prior to your scheduled arrival. The charge of your stay (room rate, 22% tax, and 10% tip) will be AUTOMATICALLY charged to your credit card as a pre-pay 3 days prior to your arrival if no other form of payment has been made. This charge is non-refundable. Balance for meals and services will be due at check out.

CANCELLATION POLICY FOR HOLIDAY RATES:
For holiday season a minimum of two nights stay is required. 
Charges to your credit card for the room, 22% tax, and 10% service will be made AUTOMATICALLY 90 days prior to your arrival if other payment confirmation has not been made prior to this date.  This charge is non-refundable.


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