In order to make a reservation, please first check with reception about availability. Use the ¨contact us¨ form to the left, click on the ¨Recepcion¨ email address located at the top of this page, or send to: recepcion@casapalopo.com .
When you have determine that your preferred dates and room type are available please fill out the PDF reservation form (click here), and return it to recepcion@casapalopo.com . We must receive a credit card number in order to hold your reservation.
You will receive a confirmation email within
48 hours.
Local time at Casa Palopo:
Please note all room fees are PREPAID at minimum 1 week prior to your arrival.
These fees are non refundable.
Refer to our cancellation policies noted below for additional information.
For payment options, please carefully read the following.
Payment options:
***Receive an additional 5% OFF the first 2 options if you are making a direct reservation
(not applicable to Tour Agency rates)
1. Direct deposit
At any Branch of Banco Agromercantil (BAM)
In USD: Zunil, S.A./Casa Palopó
No. 58 – 0900038 – 9
In Quetzales: Casa Palopó
No. 16 – 9300029-2
***in order to guarantee the reservation, you must FAX or SCAN and email a copy of the deposit slip to reception at minimum 1 week prior to your arrival. Please include your name and reservation dates.
2. Wire transfer
***Please contact our reception desk for updated wire transfer information
3. Credit card :
Send information as noted above.
Your card will be charged the FULL value of your reservation 3 days prior to your arrival
(90 days prior for Holiday rates)
CANCELLATION POLICY:
Cancellations or modifications to your reservation must be made 1 week prior to your arrival date. Casa Palopó reserves the right to charge the total value of your reservation if cancellations are made less than 1 week prior to your scheduled arrival. The charge of your stay (room rate, 22% tax, and 10% tip) will be AUTOMATICALLY charged to your credit card as a pre-pay 3 days prior to your arrival if no other form of payment has been made. This charge is non-refundable. Balance for meals and services will be due at check out.
CANCELLATION POLICY FOR HOLIDAY RATES:
For holiday season a minimum of two nights stay is required.
Charges to your credit card for
the room, 22% tax, and 10% service will be made AUTOMATICALLY
90 days prior to your arrival if other payment confirmation
has not been made prior to this date. This charge is
non-refundable.